Excellent4.9★★★★★ Based on 63 reviews from review us onAlberto A. M. ★★★★★ Woodside Fusion is a top-notch distributor for Ritmo products in the UK. Their professionalism, industry knowledge, and commitment to quality service are truly impressive. We’ve had an outstanding experience working with them as our official distributor. They are reliable, responsive, and focused on clients needs.Janis D. ★★★★★ I ordered from Woodside already numerous times and their attitude to customers and support can be an example for others. Charles and Shaun - thank you for such a great service and quick turn over with our orders.Response from the ownerThank you Janis, your review means the world to us🫶 we appreciate your business and will always do whatever we can to assist you! jon ★★★★★ Really knowledgeable and great service from woodside, customer care and after sales advice are also second to none, thanks to Charles and the team for there continued customer support and great serviceResponse from the ownerMany thanks for your review Jon - we look forward to continuing to support you! James B. ★★★★★ I have only just started to use woodside as a supplier however I am disappointed that I have only recently found them. The customer service from the whole team has been amazing. All of the staff are knowledgeable about their products and services and seem to take a genuine interest in your requirements suggesting alternatives if appropriate even though they nearly always end up being cheaper.With regards to their prices, they are incredibly competitive and as a business we have seen substantial cost reductions in what is usually expensive materials. Despite the reduction in costs we have seen an increase in the quality, durability and usability of the parts.We have recently relied on them to complete some urgent custom work, again this was met with a positive, happy to help attitude and despite the urgency the pricing was again incredibly fair and delivered on time and exactly what we needed.I would thoroughly recommend Woodside, I personally am looking forward to working with them for the foreseeable future!Response from the ownerThank you for your valued review James - your kind words and recommendation are truly appreciated and we too look forward to a long future relationship! Jack M. ★★★★★ I cannot recommend these guys enough. Jim, Charles and the whole team are great to work with.We purchased our Ritmo Remedy from them and the after service has been amazing. Anything that we had questions about or tiny issues we’ve had, were immediately dealt with.Charles has a great understanding of the fusion welders and Jim can fabricate a solution to any problem there is.I look forward to a great working future.Response from the ownerThank you Jack, we aim to always be there for our customers, and will do our best to help out with whatever we can! Andy M. ★★★★★ Great/speedy service provided when neededResponse from the ownerThank you Andy, we do our best! Alex Williams (. ★★★★★ Polite staff. Thanks guys for your donation wish you all the best from South Yorkshire Terrapin & Tortoise RescueResponse from the owner🫶 Mark W. ★★★★★ excellent support and productsResponse from the ownerThank you Mark! Ashley S. ★★★★★ Pulled the stops out again on an urgent repair - consistently good product and service from these guys, thanks guys.Response from the ownerThanks Ashley, we're always here to assist where we can! Darryl ★★★★★ Amazing serviceResponse from the ownerThank you 😊 William F. ★★★★★ Great service as usual with some great advice, nothing is too much trouble. would highly recommend.Response from the ownerThank you! We strive to always do our utmost to help all our customers so your kind words mean a lot! Devon N. ★★★★★ Excellent customer service had I problem with the machine we were using made one phone call and Charles was on the next ferry over yes the next ferry as we're in Ireland I couldn't believe it and Charles is a gentleman and his knowledge of the ritmo buttfusion machine is unbelievable he made a few tweeks and adjustments and we were back in business in know time and brought his apprentice with him Zachary and the future looks bright for him working with Charles I couldn't recommend woodside enough as a main layer on water and gas for over 20 years the are the most professional I've come across thanks againDevon NichollsIrelandResponse from the ownerDoing what we do best Devon! Thank you for your support and we look forward to a long standing partnership! Chris M. ★★★★★ Can't rate them high enough. Extremely knowledgable and up front. What more can you ask forResponse from the ownerThank you Chris, appreciate your kind review! James M. ★★★★★ Thanks to Charles and his team for their help and expertise. No problems…..only solutions. Look forward to working with the Woodside team going forward.Response from the ownerThanks James, we really do try our best to solve problems and give our awesome customers the best solutions we can! Looking forward to working with you long term too!Best regards, Team Woodside Graham C. ★★★★★ Brilliant service!Response from the ownerThank you Graham! Ziketaus ★★★★★ I want to say a few nice things about this company.In the morning when I arrived for unloading, they immediately accepted me to unload, they work from 07:00, which is very good for trucks.Not too crowded in the morningThree very kind men unload in the morning.When take off pallets for this company, they helped me with my pallets to put them down, because one pallet fell apart, they did me a great favor and I am very grateful to them for that.Fast and safe unloadingResponse from the ownerThank you Zike! Our team will always do whatever we can to make anyone's life a bit easier and are always happy to help out, whatever the task! We appreciate your service to us too! Jay C. ★★★★★ Amazing customer&techical service from a man called Charles. Helped me massively with one of their products!Response from the ownerThank you Jay! We are always here to help with any questions about our products, servicing or just projects in general!Team Woodside Rob H. ★★★★★ I was looking for help and advice with an underground water supply issue I had on my farm in Oxfordshire, I spoke to Jim at Woodside. He was extremely knowledgeable, friendly and went the extra mile to help and resolve my issue. Not only that but the delivery was prompt and the price was more competitive that all others. I would have no hesitation in recommending Woodside. Good luck with your future . You deserve to be hugely successful.Response from the ownerThank you for your review Rob, it really is deeply appreciated! We strive to always go the extra mile and look forward to being of further service in the future!Best regards,Team Woodside ashley C. ★★★★★ Excellence service. Very helpful and knowledgeable would recommend them 💯 👍Response from the ownerThanks Ashley, we're always glad to do whatever we can to assist! Simon L. ★★★★★ Charles and the team have always gone above and beyond to help us out. Whenever we have a tricky job and need some advice, they're our first call.Response from the ownerThank you for your review Simon - problem solving is our 'thing' and we always like to help our valued customers out whenever and wherever we can! We appreciate you trusting us :)From Team Woodside! Richard S. ★★★★★ As a company we use Woodside Fusion quite often. The service is excellent and the speed in which the team deal and resolve things for us is outstanding. I cannot recommend this company enough. Only this week Woodside Fusion arranged to collect a welder from our office address, carry out a calibration and repair work and return to us just in a couple of days - Fantastic service. Thank you Shaun at Woodside for this.Response from the ownerThank you for your review Richard, your kind words mean the world to our little team!We look forward to being of service long into the future!Best regards,Team Woodside scott H. ★★★★★ Would like to say a massive thank you to Charles and his team for two great days of Fusion and Butt welding training.It was definitely an eye opener and I can’t express enough to others to seek training with Woodside, they are so knowledgeable and passionate about what they do and they can’t do more for there customers and that’s quite rare now days.Response from the ownerYou are most welcome Scott!! We appreciate your kind words and recommendations and would certainly welcome anyone within the plastic welding field to visit us for training or advice (or just anything else we can do to assist!)Best regards, Team Woodside Alex B. ★★★★★ I have been using Woodside for around 6 months now and I can not stop recommending them to everyone. The level of customer service and support is unheard of in our field. Anything you need from parts to advise Charles and the team are on it. Due to a recommendation from a friend, I spoke to Charles about doing some training with my team (all experienced technicians but always eager to learn more). They happily obliged and all I can say is it was an eye opener, the knowledge and experience within their team is fantastic and really helped develop my teams skills.Fixtures & Fittings:Over the past 6 months we have really put there Fox fittings to the test and have been extremely happy with the results. In the past we were exclusively using Plasson parts but now have almost entirely moved over to Fox fittings.We also now have the full selection of Ritto Turbo scrapers and all I can say is if you’re still hand scraping then you need to give these guys a call! These will change your life!Response from the ownerThank you Alex!! We constantly strive to be there for our customers and provide the highest quality service possible.We very much appreciate your continued business :)Team Woodside linda P. ★★★★★ Have used this company many times in the past few months and they have been so helpful, especially Shaun. Would definitely recommend.Response from the ownerThank you Linda! We appreciate your kind words and look forward to being Phillpott's long term partner! Glenn M. ★★★★★ Bought a new piece of welding equipment from Charles and from a customers point of view he is a breath of fresh air with how they deal with you. they can't do enough to help you out with any issue and go the extra mile to fix your problems which is a rare quality these days. we look forward to working with Woodside Fusion in the future.Glenn@pe3 pipelines
