Excellent4.9★★★★★ Based on 73 reviews from review us onThomas R. ★★★★★ I would like to thank Charles and his team for the comprehensive Electro Fusion training he put my engineers through recently at short notice.Could not ask for a better service.Response from the ownerHi Thomas,Thank you for your review. We are grateful we get to share our products and knowledge with others, and appreciate your time and trust in us!Kind regards, Team Woodside Steve J. ★★★★★ We tried the 110mm Turbo Scrapper on HDPE fusion soil pipe and saved days in labour, this toll has paid for its self 10 x over in its first job. Well done Woodside for this product..Response from the ownerThank you Steve! They really are amazing time and money savers 😁 Jocelyn M. ★★★★★ Great customer service, Chloe went out of her way to try and get next day delivery to a remote area to help meet our work needs. And she then followed up the next day to help track the parcel. Amazing customer service ! Thank youResponse from the ownerThank you Jocelyn! We will pass the high praise on to Chloe :) stephen N. ★★★★★ Chloe provided an excellent level of service. Very good response times and the turn round from order to delivery was fantastic.Overall excellent experienceResponse from the ownerHi Stephen,Thank you for your glowing review - our team is pretty amazing even if we do say so ourselves ☺️😄 Jon K. ★★★★★ Having found Woodside on a Google search, we are very pleased with their commitment to customer service. Hoping for many years of mutual participation.Response from the ownerHi Jon,Thank you for your review. We are dedicated to helping each and every customer and definitely look forward to many years of helping you out!Warm regards, Team Woodside colin C. ★★★★★ Woodside fusion prompt response with solving the problem we had on site . Kept us on program to finish the works . Charles and the lads were great to deal with . Highly recommend. Cheers ColinResponse from the ownerThanks Colin! We'll always do our best to try and be there for you when you need us! Johnathon W. ★★★★★ Woodside Fusion are a fantastic team,their knowledge of fittings is impressive! I've dealt with the team for the last 4 years and they've always gone above and beyond with the service they provide. An outstanding company with outstanding people,I wouldn't go anywhere else for Fusion fittings.Response from the ownerThank you Johnathon! We genuinely appreciate your kind words and loyalty, and look forward to continuing to do whatever we can for you :) Andrew L. ★★★★★ Very Very helpfulResponse from the ownerThank you Andrew! Harry G. ★★★★★ Charles, Shaun and the rest of the team at Woodside Fusion are highly knowledgeable, helpful and have an excellent attitude towards customer service. I’d highly recommend their Electrofusion course for anyone in the industry.Response from the ownerThank you Harry, your review means a lot to us - we always endeavour to do whatever we can for out valued customers! Alberto A. M. ★★★★★ Woodside Fusion is a top-notch distributor for Ritmo products in the UK. Their professionalism, industry knowledge, and commitment to quality service are truly impressive. We’ve had an outstanding experience working with them as our official distributor. They are reliable, responsive, and focused on clients needs.Response from the ownerThank you Alberto - we appreciate what Ritmo have done for us too, and love being your UK distributor and service provider. Here's to a long and positive working relationship!! Janis D. ★★★★★ I ordered from Woodside already numerous times and their attitude to customers and support can be an example for others. Charles and Shaun - thank you for such a great service and quick turn over with our orders.Response from the ownerThank you Janis, your review means the world to us🫶 we appreciate your business and will always do whatever we can to assist you! jon ★★★★★ Really knowledgeable and great service from woodside, customer care and after sales advice are also second to none, thanks to Charles and the team for there continued customer support and great serviceResponse from the ownerMany thanks for your review Jon - we look forward to continuing to support you! James B. ★★★★★ I have only just started to use woodside as a supplier however I am disappointed that I have only recently found them. The customer service from the whole team has been amazing. All of the staff are knowledgeable about their products and services and seem to take a genuine interest in your requirements suggesting alternatives if appropriate even though they nearly always end up being cheaper.With regards to their prices, they are incredibly competitive and as a business we have seen substantial cost reductions in what is usually expensive materials. Despite the reduction in costs we have seen an increase in the quality, durability and usability of the parts.We have recently relied on them to complete some urgent custom work, again this was met with a positive, happy to help attitude and despite the urgency the pricing was again incredibly fair and delivered on time and exactly what we needed.I would thoroughly recommend Woodside, I personally am looking forward to working with them for the foreseeable future!Response from the ownerThank you for your valued review James - your kind words and recommendation are truly appreciated and we too look forward to a long future relationship! Jack M. ★★★★★ I cannot recommend these guys enough. Jim, Charles and the whole team are great to work with.We purchased our Ritmo Remedy from them and the after service has been amazing. Anything that we had questions about or tiny issues we’ve had, were immediately dealt with.Charles has a great understanding of the fusion welders and Jim can fabricate a solution to any problem there is.I look forward to a great working future.Response from the ownerThank you Jack, we aim to always be there for our customers, and will do our best to help out with whatever we can! Andy M. ★★★★★ Great/speedy service provided when neededResponse from the ownerThank you Andy, we do our best! Alex Williams (. ★★★★★ Polite staff. Thanks guys for your donation wish you all the best from South Yorkshire Terrapin & Tortoise RescueResponse from the owner🫶 Mark W. ★★★★★ excellent support and productsResponse from the ownerThank you Mark! Ashley S. ★★★★★ Pulled the stops out again on an urgent repair - consistently good product and service from these guys, thanks guys.Response from the ownerThanks Ashley, we're always here to assist where we can! Darryl ★★★★★ Amazing serviceResponse from the ownerThank you 😊 William F. ★★★★★ Great service as usual with some great advice, nothing is too much trouble. would highly recommend.Response from the ownerThank you! We strive to always do our utmost to help all our customers so your kind words mean a lot! Devon N. ★★★★★ Excellent customer service had I problem with the machine we were using made one phone call and Charles was on the next ferry over yes the next ferry as we're in Ireland I couldn't believe it and Charles is a gentleman and his knowledge of the ritmo buttfusion machine is unbelievable he made a few tweeks and adjustments and we were back in business in know time and brought his apprentice with him Zachary and the future looks bright for him working with Charles I couldn't recommend woodside enough as a main layer on water and gas for over 20 years the are the most professional I've come across thanks againDevon NichollsIrelandResponse from the ownerDoing what we do best Devon! Thank you for your support and we look forward to a long standing partnership! Chris M. ★★★★★ Can't rate them high enough. Extremely knowledgable and up front. What more can you ask forResponse from the ownerThank you Chris, appreciate your kind review! James M. ★★★★★ Thanks to Charles and his team for their help and expertise. No problems…..only solutions. Look forward to working with the Woodside team going forward.Response from the ownerThanks James, we really do try our best to solve problems and give our awesome customers the best solutions we can! Looking forward to working with you long term too!Best regards, Team Woodside Graham C. ★★★★★ Brilliant service!Response from the ownerThank you Graham!
